Welcome New Clients to Our Veterinary Hospital & Pet Resort in Reno, NV
We’re so excited to meet you and your pet! At Fantasia Pet Resort and Veterinary Hospital, we make it easy and stress-free to get started with our team. Whether you’re looking for a trusted veterinarian for routine health exams and vaccinations, or need a safe and caring place for boarding or doggy daycare, you’ve come to the right place. Call us at (775) 322-1199 to schedule your first visit — we can’t wait to welcome your family.
What to Expect at Your First Visit
We know that visiting a new veterinary practice for the first time can feel overwhelming — for both you and your pet. That’s why our team at Fantasia Pet Resort and Veterinary Hospital goes the extra mile to ensure your experience is warm, welcoming, and comfortable from the very first moment you walk through our doors. You’ll be greeted by a courteous receptionist who will help you check in smoothly and answer any initial questions you may have.
Our clean, well-equipped exam rooms provide a calm environment designed to reduce pet anxiety. Your pet will be seen by one of our experienced, compassionate veterinarians who will take the time to get to know your pet’s individual history, health concerns, and needs. We believe in open communication — you’ll never feel rushed, and we encourage questions at every step of your visit.
Preparing for Your First Appointment
To make your first visit as efficient as possible, we recommend bringing along any prior veterinary records, vaccination history, and a list of any medications your pet is currently taking. If your pet has had previous health issues or surgeries, having that documentation available helps our team provide the most informed and personalized care from day one.
If you’re visiting for pet resort services such as boarding, doggy daycare, or grooming, please ensure your pet is current on all required vaccinations prior to their stay. Up-to-date vaccines help keep all pets in our facility safe and healthy. Our front desk team is happy to answer any questions about vaccination requirements — just call us at (775) 322-1199.
A Complete Range of Services for Your Pet
As a new client at Fantasia Pet Resort and Veterinary Hospital, you’ll have access to our full suite of veterinary and resort services. On the medical side, we offer wellness exams, dental X-rays, teeth cleaning, microchipping, spay and neuter, flea and tick control, health certificates, and much more. If your pet ever needs same-day attention, our urgent care services are available during business hours.
Beyond veterinary medicine, our resort amenities offer a loving home away from home for your pet. Whether it’s a day of play in our doggy daycare program or a comfortable overnight stay in our boarding facility, your pet will be surrounded by attentive staff and other happy animals. We’re proud to be Reno, NV ‘s trusted destination for total pet care.
Frequently Asked Questions for New Clients
How do I become a new client at Fantasia Pet Resort and Veterinary Hospital?
Getting started is easy. Simply call us at (775) 322-1199 or use our online booking portal to request your first appointment. Our team will walk you through everything you need to know before your visit, including what documents to bring and what to expect during your pet’s first exam.
What should I bring to my pet’s first veterinary appointment?
Please bring any prior veterinary records, vaccination history, and a list of current medications your pet is taking. If your pet has had previous illnesses, surgeries, or behavioral concerns, having that information available helps our veterinarians provide the most thorough and personalized care from the very start.
Does my pet need to be vaccinated before using your boarding or daycare services?
Yes. For the safety of all pets in our care, we require that all animals using our boarding and doggy daycare services be current on required vaccinations. Please call us at (775) 322-1199 to confirm which vaccines are needed before your pet’s first stay.
Do you accept walk-ins or are appointments required?
We recommend scheduling an appointment in advance to ensure your pet receives timely, dedicated attention. However, we do offer urgent care services during business hours for situations that can’t wait. Call (775) 322-1199 and our team will advise you on the best option for your pet’s needs.
What are your office hours for new client appointments?
We are open Monday through Friday from 7 AM to 7 PM and Sunday from 10 AM to 2 PM. We are closed on Saturdays. We do our best to accommodate your schedule, so don’t hesitate to call (775) 322-1199 to find a time that works for you and your pet.
Do you offer services for both dogs and cats?
Absolutely! We provide veterinary care and pet resort services for both dogs and cats. Our team of experienced veterinarians and pet care specialists is trained to handle the unique needs of each species, ensuring every patient — whether canine or feline — receives compassionate, expert attention.
Is Fantasia Pet Resort and Veterinary Hospital currently accepting new patients?
Yes, we are actively welcoming new clients and patients in Reno, NV and surrounding areas. We’d love the opportunity to become your trusted partner in your pet’s health and well-being. Give us a call at (775) 322-1199 or stop by our location at 6340 N. Virginia St., Reno, NV 89506.