Frequently Asked Questions — Fantasia Pet Resort and Veterinary Hospital

What services does Fantasia Pet Resort and Veterinary Hospital offer?

We offer a comprehensive range of veterinary and pet resort services all under one roof in Reno, NV. Our veterinary services include wellness exams, vaccinations, dental X-rays, teeth cleaning, full body X-rays, ear checks, flea and tick control, heartworm testing, microchipping, spay and neuter, general surgery, health certificates, and urgent care. Our pet resort services include dog boarding, doggy daycare, and professional grooming.

Where is Fantasia Pet Resort and Veterinary Hospital located?

We are located at 6340 N. Virginia St., Reno, NV 89506 in North Reno. We serve pet owners throughout Reno and surrounding communities including Sparks, Sun Valley, and the North Valleys area. Call (775) 322-1199 for directions or to schedule an appointment.

What are your hours of operation?

We are open Monday through Friday from 7 AM to 7 PM and Sunday from 10 AM to 2 PM. We are closed on Saturdays. Our extended weekday hours make it easy to schedule appointments before or after work. Call (775) 322-1199 to book an appointment that works for your schedule.

Do you see both dogs and cats?

Yes. Fantasia Pet Resort and Veterinary Hospital provides veterinary care and pet resort services for both dogs and cats of all breeds and ages. Whether your pet needs a routine checkup, a surgical procedure, or a comfortable place to stay while you travel, our experienced team is equipped to provide compassionate, expert care for both canine and feline patients.

Are you currently accepting new clients?

Yes! We warmly welcome new clients and their pets. Visit our new clients page to learn what to expect at your first visit and how to get started. New patients scheduling with our veterinary clinic are required to pre-pay the office exam fee at the time of booking, which is refundable with 24-hour notice of cancellation.

How do I schedule an appointment?

You can schedule an appointment by calling Fantasia Pet Resort and Veterinary Hospital at (775) 322-1199 or by booking online through our appointment portal. We do our best to accommodate your schedule and will work with you to find a convenient time for your pet’s visit. For urgent situations during business hours, please call ahead before arriving so our team can be ready for your pet.

What vaccinations does my pet need to use your boarding, daycare, or grooming services?

All dogs using our boarding, daycare, or grooming services must be current on Distemper/Parvo, Rabies, Bordetella (given within the last six months), and K9 Influenza (CIV). Please bring your dog’s shot records at drop-off. If any vaccines are not up to date, our on-site veterinary team can administer them before your pet’s stay or appointment.

Do you offer urgent or same-day care for sick or injured pets?

Yes. We provide urgent care for pets with same-day health concerns during our regular business hours. If your pet is experiencing a non-routine health issue, please call (775) 322-1199 before coming in so our team can prepare for your arrival. For after-hours emergencies, we recommend a 24-hour emergency veterinary facility in the Reno area.

What should I bring to my pet’s first veterinary appointment?

Please bring any prior veterinary records and vaccination history, a list of any current medications or supplements, and if possible, a fresh stool sample for parasite screening. For more tips on preparing for your first visit, see our new clients page.

Do you perform surgery on-site?

Yes. Fantasia Pet Resort and Veterinary Hospital has a fully equipped in-house surgery suite where our veterinarians perform a wide range of general surgical procedures including spay and neuter, mass removals, foreign body extraction, bladder surgeries, wound repair, and more. All procedures are performed with advanced anesthesia monitoring and comprehensive pain management protocols.

Is bloodwork required before my pet’s surgery?

Yes. Pre-anesthetic bloodwork is required before any procedure involving anesthesia. This screening evaluates your pet’s organ function and helps our veterinarians tailor the safest possible anesthesia protocol for your individual pet. Our team will explain exactly what is needed when you schedule your pet’s procedure. Call (775) 322-1199 with any questions.

How often should my pet have a wellness exam?

We recommend annual wellness exams for pets six years of age and younger, and biannual (twice-yearly) exams for pets seven years and older. Senior pets benefit from more frequent monitoring because age-related conditions can develop quickly. Regular wellness visits are the most effective way to detect health problems early — when treatment options are greatest and outcomes are best.

What are your dog boarding rates?

Our dog boarding nightly rate is $47 for one dog, $84 for two dogs sharing a suite, and $121 for three dogs sharing a suite. A $5 per dog per night holiday surcharge applies during peak periods. All rates include daily Pet & Play, Walk Time, and Day Camp activities, plus once, twice, or three-times-daily feeding. Advanced booking is strongly encouraged — call (775) 322-1199 to reserve your dog’s stay.

What are your doggy daycare rates?

Full-day doggy daycare is $25 per dog ($22 for additional dogs from the same household). Half-day daycare is $20. We also offer package pricing: 10-day full-day packages are $225, 20-day full-day packages are $425, 10-day half-day packages are $180, and 20-day half-day packages are $340. Because we frequently fill to capacity, advanced booking is highly recommended.

What grooming services do you offer?

Our professional grooming services include: Nails Only ($15), Bath & Brush starting at $35 (includes ears, nails, and gland expression), and Haircuts & Shave-Downs starting at $50 (includes ears, nails, and gland expression). Rates vary based on your dog’s size and coat type. Due to high demand, advanced booking is strongly encouraged — call (775) 322-1199 to reserve your appointment.

Do you offer microchipping, and why is it important?

Yes. Microchipping is a quick, minimally invasive procedure that implants a tiny RFID chip beneath your pet’s skin, providing permanent identification that can never be lost or removed. It is the most reliable way to reunite a lost pet with their owner and is required for international travel. Microchipping can be done as a standalone appointment or combined with a vaccine visit or wellness exam.

Do you provide health certificates for pet travel?

Yes. We issue both domestic and international health certificates for pet travel. Our veterinarians are USDA-accredited and can complete the required federal forms for international travel documentation. We recommend scheduling at least four to six weeks in advance for international trips and as close to your departure date as possible for domestic travel, since most certificates are valid for only 10 days.

Can I combine veterinary care with boarding or grooming in a single visit?

Absolutely — and this is one of the key benefits of choosing Fantasia Pet Resort and Veterinary Hospital. Because we are a full-service veterinary hospital and pet resort in one location, your dog can receive a wellness exam, updated vaccines, and professional grooming all during the same visit, or combine a boarding stay with a medical checkup. Fewer trips, less stress for your pet, and complete care all in one place.

What makes Fantasia Pet Resort and Veterinary Hospital different from other vet clinics in Reno?

We are one of the only facilities in Reno, NV that combines a fully equipped veterinary hospital with a premium pet resort — all under one roof. Our team provides medical care, boarding, daycare, and grooming in a single, familiar location, ensuring your pet is always in trusted hands. We treat every patient like our own, and our on-site veterinary team means that any health concerns that arise during a boarding or daycare stay can be addressed immediately without a separate trip elsewhere.