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Information & Policy Sheet
PRICING:
BOARDING:
$20/day per dog, 10% off 2nd dog, 20% off 3rd dog
ACTIVITIES:
Day Camp $10
Group Play $8
Pet N Play $6
Walks $6
TREATS:
Peanut Butter Kong $2.50
Cheese Kong $2.50
Cup of Soup $2.50
Bowl Of Ice Cream $2.50
 
 
  BOARDING INFORMATION:
  Fantasia Pet Resort North Reno has 108 pet guest accommodations throughout our resort property located in four separate buildings
  • All buildings are temperature controlled year round. The floors are heated through radiant floor heating during the winter and air conditioned during the summer months. Heated floors are great for all animals especially for those who have bad joints, or hip problems. Our guests do not sit on cold concrete floors!

  • Our enclosures are 4 1/2' wide by 15' long. The outdoor portion of all the rooms are covered by the kennel building. Our guests are free to go in and out as much as they want till bed time. Bed time depends on temperature and time of the year.

  • Our guests are boarded according to size. Small dogs board in separate buildings from larger dogs. We also have larger rooms reserved for extra large breeds or families with multiple large dogs boarding in the same enclosure. For example our larger enclosure will easily and comfortably accommodate two 175 pound Newfoundlands together, or a family of three Goldens.

  • All rooms are separated by 2' high concrete walls with chain link enclosing the top of each room. This allows the guest to see their neighbors next door and across the hall.  Smaller breed accommodations have 9 inch concrete walls separating each enclosure allowing them to see their neighbors.

  • Kennel staff sanitize each building and each enclosure daily with a non-caustic sanitizing cleaner designed specifically for boarding facilities and vet hospitals.  Staff also check buildings hourly to make sure each pet has a fresh full bowl of water and keep all enclosures clean until bed time.

  • You may arrive to check in your pet at any time after opening and up to 1/2 hours before closing.
    Pets checked out by 12pm will avoid another day's charges.

  • For First Visit Clients we require a pre-payment deposit of the 1st night's stay. If the reservation is cancelled that deposit is non-refundable. We accept Cash, Visa, Mastercard, American Express, Discover, Debit Cards and cash - we do not accept checks.

  • FREE SHUTTLE TRANSPORTATION (for boarding guests only) must be dropped off by noon at either location.

   SPECIAL NEEDS:
 

Our trained staff at Fantasia Pet Resort understand that some of our guests may have special needs.  Please feel free to discuss any special requirements with us when you make your reservation - we will do everything in our power to make sure your pet is taken care of and provided for.   The following is a sampling of special needs that can be accommodated:

  • Medications & Supplements - There is a additional $2 charge for medication administration each time per day that medication's need to be given.  Pets boarding that require medication must be checked in with the proper amount of medication for their entire stay. Owners are responsible for providing all medications. Fantasia Pet Resort WILL NOT allow any pets to check in without the correct medications!

  • Special meal preparation
  • Extra feeding times
  • Food from home
  • Water from home
  • Treats from home
  • Special handling care
  • Daily brushing
 

INDIVIDUAL PLAYTIMES:

 

For our canine guests we provide a large yard, which surrounds the kennel building. It is fenced by a 6 foot high chain link fence and one of our kennel techs monitor and/or play with your dog(s) in the yard for about 20 minutes for an additional charge.

You may customize the times your dogs get to run free in the yard; for instance, every day, or every other day, etc. Or, for more fun and a "romping good time" your pet may join one of our Day Care Play Group Sessions.

Dogs get a lot of exercise just running in and out of their indoor/outdoor enclosures all day as they meet and greet incoming guests and say their goodbyes to departing guests.

   
 

WHAT TO EXPECT WHEN YOUR PET RETURNS HOME:

 

Your pet will undoubtedly be happy to see you after their trip. Following a few simple steps will ease the transition back to home life.
 

 
  • Over-excitement may make a pet pant a lot and act thirsty. He/she is probably not really thirsty, and had plenty of water available at the boarding facility. Give him/her a few ice cubes to tide him over until he settles down.  Food, but please be aware that excessive drinking and eating may lead to digestive upsets and bloating. Do not feed your pet for at least three hours after coming home from the kennel, and then limit the food and water you provide until he/she has settled back into normal home life.

  • Walk your pet upon arrival or allow access to a yard area. Excitement may also cause a change in urination or bowel movements outside his/her normal schedule.

  • Give your pet some personalized attention -- some play time or sitting and petting or brushing him/her will help him get through the excitement state and calm down.

  • Kennel life can be very exciting, and some dogs charge around barking at other dogs and having a wonderful time. These dogs often leave the kennel exhausted but happy, and sleep a lot the first couple of days they are home.

  • Re-establish home patterns by following a normal schedule. Pets love following a schedule -- it makes them feel safe and secure.

 

FANTASIA PET RESORT - NORTH RENO
6340 North Virginia Street
Reno, Nevada 89506
775-322-1199
(775) 322-1109 Fax

E-mail -
fantasiapetresort@sbcglobal.net


DOG BOARDING - DOGGIE DAY CARE - DOG GROOMING
YOU DON'T HAVE TO BOARD HERE TO BE GROOMED HERE!!!!