Effective February 26th
we will require all dogs to have the K9 influenza
Vaccination (CIV) in order to stay at either
They need it for daycare as well as grooming.
Fantasia Pet Resort North Reno
has 108 pet
guest accommodations throughout our resort property
located in four separate buildings.
All buildings are
temperature controlled year round. The floors are
heated through radiant floor heating during the
winter and air conditioned during the summer months.
Heated floors are great for all animals especially
for those who have bad joints, or hip problems. Our
guests do not sit on cold concrete floors!
enclosures are 4 1/2' wide by 15' long. The outdoor
portion of all the rooms are covered by the kennel
building. Our guests are free to go in and out as
much as they want till bed time. Bed time depends on
temperature and time of the year.
guests are boarded according to size. Small dogs
board in separate buildings from larger dogs. We
also have larger rooms reserved for extra large
breeds or families with multiple large dogs boarding
in the same enclosure. For example our larger
enclosure will easily and comfortably accommodate
two 175 pound Newfoundlands together, or a family of
rooms are separated by 2' high concrete walls with
chain link enclosing the top of each room. This
allows the guest to see their neighbors next door
and across the hall. Smaller breed
accommodations have 9 inch concrete walls separating
each enclosure allowing them to see their neighbors.
staff sanitize each building and each enclosure
daily with a non-caustic sanitizing cleaner designed
specifically for boarding facilities and vet
hospitals. Staff also check buildings hourly
to make sure each pet has a fresh full bowl of water
and keep all enclosures clean until bed time.
You may arrive to
check in your pet at any time after opening and up
to 1/2 hours before closing.
Pets checked out by
12pm will avoid another day's charges.
First Visit Clients
we require a pre-payment deposit of the 1st night's
stay. If the reservation is cancelled that
deposit is non-refundable. We accept Cash, Visa,
Mastercard, American Express, Discover, Debit Cards
and cash - we do not accept checks.
Deposits are refundable by November 1st
for Thanksgiving and December 1st for
Christmas. Deposits are non-refundable and
non-transferable after the holiday cut-off date
should the customer cancel a holiday reservation.
Customers need to ask specific dates for holiday
rates since each year the dates change because of
when the actual holiday falls.
FREE SHUTTLE TRANSPORTATION
(for boarding guests only) must be dropped
off by noon at either location. A $10 fee is
charged for dropping off shuttle dogs after
trained staff at Fantasia Pet Resort understand that
some of our guests may have special needs. Please
feel free to discuss any special requirements with us
when you make your reservation - we will do everything
in our power to make sure your pet is taken care of and
provided for. The following is a sampling of
special needs that can be accommodated:
For our canine guests we provide
a large yard, which surrounds the kennel building. It is fenced by a 6 foot high
chain link fence and one of our kennel techs monitor and/or play with your
dog(s) in the yard for about 20 minutes for an additional charge.
You may customize the times your dogs get to run free in the yard; for instance,
every day, or every other day, etc. Or, for more fun and a "romping good time"
your pet may join one of our Day Care Play Group Sessions.
Dogs get a lot of exercise just running in and out of their indoor/outdoor
enclosures all day as they meet and greet incoming guests and say their goodbyes
to departing guests.
WHAT TO EXPECT
WHEN YOUR PET RETURNS HOME:
will undoubtedly be happy to see you after their trip.
Following a few simple steps will ease the transition
back to home life.
Over-excitement may make a pet pant a lot and act
thirsty. He/she is probably not really thirsty, and
had plenty of water available at the boarding
facility. Give him/her a few ice cubes to tide him
over until he settles down. Food, but please
be aware that excessive drinking and eating may lead
to digestive upsets and bloating. Do not feed your
pet for at least three hours after coming home from
the kennel, and then limit the food and water you
provide until he/she has settled back into normal
your pet upon arrival or allow access to a yard
area. Excitement may also cause a change in
urination or bowel movements outside his/her normal
your pet some personalized attention -- some play
time or sitting and petting or brushing him/her will
help him get through the excitement state and calm
life can be very exciting, and some dogs charge
around barking at other dogs and having a wonderful
time. These dogs often leave the kennel exhausted
but happy, and sleep a lot the first couple of days
they are home.
Re-establish home patterns by following a normal
schedule. Pets love following a schedule -- it makes
them feel safe and secure.